Download PDF Operations Management: For Competitive Advantage, by Richard Chase, F. Robert Jacobs, Nicholas Aquilano
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Operations Management: For Competitive Advantage, by Richard Chase, F. Robert Jacobs, Nicholas Aquilano
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Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
- Sales Rank: #731560 in Books
- Published on: 2005-05-05
- Original language: English
- Number of items: 1
- Dimensions: 11.20" h x 1.50" w x 8.80" l,
- Binding: Hardcover
- 806 pages
About the Author
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
Most helpful customer reviews
8 of 8 people found the following review helpful.
Excellent survey of operations management
By C. D. Lynn
This book is comprehensive, up-to-date and well-written. The 'technical notes' appended to some chapters provide a little mathematical underpinning to discussions of topics like queuing theory, SPC, and linear programming, but the emphasis is on practical applications and there are plenty of worked examples.
The target audience deserves to be much greater than aspiring or actual manufacturing managers. By setting OM within a strategic context, by addressing both services and products, and by covering the entire product lifecycle, this book equips anybody concerned with performance improvement in any business with an indispensable toolbox. It's virtually an MBA in a box.
1 of 1 people found the following review helpful.
Required for class! but still worth it.
By Amazon Customer
I admit that I would not have purchased this book unless it was required for class, but regardless, it's good material and I am not sorry that I purchased.
0 of 0 people found the following review helpful.
Easy Comprehension
By Vivian D. Simon
This book is broken down into easy to understand chapters and sections. I really enjoyed the examples and illustrations.
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